Privacy first

We care about your privacy

Your privacy is important to us at DOe Resources. We respect how you choose to share your information and safeguard the details we collect across our platforms, stores, and support channels.

What information do we collect?

We collect only the information we need to deliver authentic Apple experiences and dependable support. This includes the details you provide, data generated while you browse our store, and technical diagnostics that help us keep everything secure.

  • Account data such as your name, contact details, shipping address, and preferred devices.
  • Order and payment information required to process purchases and manage warranties.
  • Device, browser, and analytics data that helps us maintain performance and detect fraud.

How do we use your information?

We use your information to deliver the products you love, tailor services to your needs, and ensure you receive the very best support from our team. We also rely on aggregated insights to improve future releases and onsite experiences.

  • Fulfilling and tracking orders, including real-time delivery alerts and receipts.
  • Providing customer care, technical troubleshooting, and warranty assistance.
  • Sharing product updates and offers you opt into, with controls you can change anytime.

How do we protect your privacy?

We apply layered security controls to protect your personal data. Sensitive fields are encrypted in transit and at rest, access is monitored, and our partners meet the same strict requirements.

We never sell your personal information. Third parties can only access the details they need to help us deliver services—such as payment processing or logistics—and only under binding confidentiality agreements.

Your rights and choices

You are in control of your data. You can request access, ask us to correct inaccuracies, or have your account deleted. Manage marketing preferences through your profile or contact our privacy desk for personalised assistance.

To submit a request, email privacy@doeresources.com or call +234 803 6724 574.

Updates to this policy

We review our privacy practices continuously. Whenever we make updates, we will post the revised policy here, adjust the effective date, and notify you through your chosen communication channels.

Last updated: December 23, 2025 Applies to: All DOe Resources customers Jurisdiction: Federal Republic of Nigeria